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• Enhanced call centre features
• Brand new operator panel, web client and chrome extension
• Popular CRM integrations including Hubspot, Zoho and more
  

Sign up now, get access to all the new features and only start paying for your cloud licences in November!

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Empower your teams and agents with a full-featured cloud PBX & UC solution that supports on-site, remote and mobile workers

Wallboards drill down into your queue’s daily, weekly, or monthly performance, providing an insight into call volumes, response rates, and service level. Display live information on your call KPI information and centre metrics with the new wallboard feature. Agents and supervisors can:

• Intuitively monitor agent & queue activities in real time.
• Quickly identify opportunities for improvement.

The Operator Panel is designed for employees who need to manage and transfer a large number of calls, such as a receptionist or agent manager. Achieve next-level call management efficiency, control and flexibility.

• Drag and drop to dispatch incoming calls to extensions.
• Organise ring groups and queues based on real-time availability.

The PBX system provides intuitive visual call reports, which allows you to check call statistics of different objects, such as extensions, trunks, queues, ring groups, etc. Use detailed statistical reports for all-round performance measurement and gain in-depth insights on how to improve efficiency.

• Enjoy an instant search and view of call reports on the PBX's web portal.
• Schedule call reports to be sent to your device.

With CRM integrations, you can identify potential customers more accurately and provide employees access to a wide range of valuable data and features

* Certain versions of our phone system may not support all features. Please speak to your DSL Telecom consultant to assess your needs

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